BetStars Responsible Gaming FAQ
What is responsible gaming?
Where can I get more information about BetStars responsible gaming policy?
How old do I have to be to play at BetStars?
I have two teenagers in my house and want to be sure that they can’t get into the BetStars software. How can I accomplish that?
Do your responsible gaming policies include play money tables?
What is the self-exclusion feature, and how do I use it?
I’ve chosen to exclude myself. Will I receive emails from BetStars?
I have registered for a tournament during the exclusion period. Can I still play in it?
I won a seat for a brick-and-mortar tournament that begins during the exclusion period. Am I unregistered from that?
I’ve excluded myself from playing on BetStars, but now I’ve changed my mind. Can I remove the exclusion?
I have clicked on the self-exclusion box, but I’m still in a cash game (or tournament). Will I be thrown off?
I’ve clicked the self-exclusion box, but haven’t closed the BetStars software yet. Can I change my mind?
I have chosen to exclude myself from play at BetStars, but I have $200 in my account that I want to transfer to a friend. May I do so?
Can I leave money in my account during a self-exclusion period?
If I have excluded myself from playing on BetStars, can I see my real money account balance, FPPs, and still shop at the FPP store?
What happens to my VIP status during a period of self-exclusion?
I am concerned that my problem is greater than just BetStars. Is there a way to completely prevent myself from playing online games?
I have excluded myself from play on BetStars for six months. Is there anywhere I can go to receive counseling about problem gaming?
Can I set my own deposit limit?
How can I learn more about responsible gaming at BetStars?