How can we help?

Simply type a keyword or short sentence relating to your query into the box below, and our help system will return the most relevant articles.


Contact support via Live Chat

Live Chat is a great resource for players and is ideal for urgent queries or if you're looking for a quick answer to a small question.

You can find it under Help (computer) or under Support (mobile).

If chat is available to you, log in and go to:

  1. Account
  2. Help
  3. Live Chat with Support (Chat)
  1. Help
  2. Live Chat with Support

Select menu (Android) or More (iOS) then:

  1. Settings & Tools
  2. Support
  3. Live Chat with Support

Select the topic and enter your question in the dedicated field, then select CHAT. If an operator is available, the chat will start straight away and you can take it from there.

We know how important direct support is, and that's why we're working on expanding the feature.

If you can't see the option, then Live Chat is currently unavailable to you.

In this case, our Contact Support form is the best option for you. It's safe, easy to use, and we'll get back to you on your query in no time!

You can find it under Help (computer) or under Support (mobile).


Did this article answer your question?

Related Help Articles