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Contact support via Live Chat

Live Chat is a great resource for players and is ideal for urgent queries or if you're looking for a quick answer to a small question.

However, the Live Chat feature currently has limited availability (depending on prior real money deposit history, location, language preferences and settings).

We know how important direct support is and that's why we're working on expanding the feature.

If available to you, log in and go to:

  1. Account
  2. Help
  3. Live Chat with Support (Chat)
  1. Help
  2. Live Chat with Support Live Chat

Select Menu (Android) or More (iOS) then:

  1. Settings & Tools
  2. Support
  3. Support Live Chat with Support

Select the topic and enter your question in the dedicated field, then click CHAT. If an operator is available, the chat will start straight away and you can take it from there.

It's possible that all our operators could be busy in chats. If that's the case, you'll be redirected to our contact form and we'll get back to as soon as possible.

Our Contact Support form is safe and easy to use. So, if Live Chat is unavailable to you, this is the best way to contact us. You can find it under Help & Support (on a computer) or under Support (on a mobile).


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