Technical Articles

» I cannot connect to your server, what should I do?

First, turn off all of your computer and network equipment, then restart it and try to log-in to BetStars again...


» I continue to disconnect while playing. Please help!

If your connection is only poor for BetStars or has been a long-term reoccurring connection issue it is possible it is revealing a connection stability issue that will not manifest itself on most other Internet sites and applications...


» Can I start playing poker on BetStars now?

Absolutely! Install your free BetStars poker software and start playing poker right away...


» How do I send Log Files? Where will I find them?

In the BetStars client...


» Do you offer a software version for Mac?

Yes. To download our Mac game client...


» Where can I find out more about your game software?

If you’re brand new to BetStars, we suggest you view our tutorial videos, hosted by Team BetStars Pro Daniel Negreanu...