Prohibited Jurisdictions: Frequently Asked Questions

General

Why can’t I play on BetStars?

My account

What will happen to my account balance?

Withdrawals

How do I request a withdrawal? How do I cash out via VISA/Entropay? How do I cash out via NETELLER? How do I cash out via Skrill? How do I cash out via WebMoney? How do I cash out via Wire Transfer? Can I transfer my funds to another BetStars customer?

Playing on BetStars

If I move or I have moved, will I be able to play on BetStars again? Can I use a VPN or IP randomizer to appear as though I am outside my country and still play on BetStars.com from within my country? If I do legitimately locate outside of a prohibited jurisdiction and have my location change processed, will my current account balance be available for use immediately? May I play if I am visiting a prohibited jurisdiction? May I play if I ordinarily live in one of the prohibited jurisdictions

Contact Support

If you have any questions, you can contact support@betstars.eu.